Privacy Policy

How Omega Tele Solutions collects, uses and protects the information you share with us.

Template notice: this policy is a starting draft based on standard practice. It must be reviewed and approved by the business owner — and ideally a legal advisor — before the site goes live. See CONTENT-TODO.md.

Who we are

Omega Tele Solutions (“Omega Telesolutions”, “we”, “us”) is a proprietorship based in Nagpur, Maharashtra, India, providing bulk communication and digital development services.

Information we collect

  • Enquiry details you submit through our contact form: name, company, mobile number, email address, city, service of interest and your message.
  • Communication records from calls, WhatsApp messages and emails exchanged with us.
  • Client account data required to deliver services, including documentation needed for DLT registration, number provisioning and KYC.
  • Basic technical data such as browser type and pages visited, if web analytics is enabled on this site.

How we use it

  • To respond to your enquiry and prepare a quotation.
  • To deliver, configure and support the services you purchase.
  • To meet regulatory and operator requirements, including TRAI and DLT obligations.
  • To issue invoices and maintain statutory accounting records.

What we do not do

  • We do not sell, rent or trade your contact details.
  • We do not sell contact databases to other clients, and we do not use one client's contact list for another's campaign.
  • We do not send you marketing messages you have not asked for.

Client campaign data

When you upload a contact list to run a campaign, that list remains yours. We process it solely to deliver your campaign and retain it only as long as needed for delivery, reporting and regulatory record-keeping. You are responsible for having a lawful basis and, where required, consent for the contacts in your list.

Sharing with third parties

Delivering these services requires passing certain data to telecom operators, DLT platforms, WhatsApp/Meta, payment gateways, courier partners and hosting providers, strictly as necessary to fulfil the service. We do not share your data beyond that.

Data security

We apply reasonable technical and organisational measures to protect the information we hold, including restricted access on a need-to-know basis. No system is completely secure, and we do not claim otherwise.

Retention

Enquiry data is retained for a reasonable period to follow up on your interest. Client records are retained for the duration of the engagement plus any period required by tax, telecom or other applicable regulation.

Your choices

  • Ask us what personal data we hold about you.
  • Ask us to correct inaccurate details.
  • Ask us to delete your enquiry data, subject to any legal retention requirement.
  • Opt out of any communication from us at any time.

To make any of these requests, email info@omegatelesolutions.com.

Cookies & analytics

This website uses only what is needed to function. If web analytics is enabled, it may set cookies to measure page visits. You can block or delete cookies in your browser settings.

Changes to this policy

We may update this policy. The current version is always the one published on this page.

Contact

Omega Tele Solutions
Block No. 2, 2nd Floor, Buty Building, Sitabuldi, Nagpur, Maharashtra 440012, India
Email: info@omegatelesolutions.com
Phone: +91 83080 60006

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