We quote against your actual requirement rather than publishing a headline rate nobody pays. Below is exactly how each service is charged, what moves the price, and what you get at each service tier.
Tiers describe inclusions and support, not a fixed price. Your rate depends on volume and channel — request a quote and we will place you.
For a first campaign or a small, steady monthly volume.
Rate quoted against your monthly volume
For businesses sending regularly and integrating with their own software.
Rate quoted against your monthly volume
For high volume, multi-channel and multi-location operations.
Rate quoted against your monthly volume
Know the unit before you compare quotes. A "cheaper" per-message rate on a lower-priority route is not cheaper if the message does not arrive.
| Service | Charged on | What moves the price |
|---|---|---|
| Transactional / Service SMS | Per message | Volume slab, route priority |
| Promotional SMS | Per message | Volume slab, DND scrubbing |
| WhatsApp Business API | Per conversation | Meta category: marketing, utility, authentication, service |
| Voice SMS | Per connected call, per pulse | Recording length, pulse size, retries |
| Bulk Voice Call (OBD) | Per connected minute | Concurrency, agent transfer, recording |
| Hosted IVR | Monthly rental + usage | Channels, agents, recording storage |
| Toll Free 1800 | Monthly rental + inbound minutes | Channels, IVR complexity |
| Missed Call Alert | Monthly rental + per hit | Numbers, auto-reply SMS volume |
| Bulk Email | Per email or monthly plan | List size, sends per month, template design |
| Website Development | Fixed project quote | Page count, CMS, integrations, content |
| E-Commerce Development | Fixed project quote | Catalogue size, gateway, shipping, B2B rules |
| Mobile App Development | Fixed project quote | Screens, platforms, backend, integrations |
Including us. A cheap headline rate usually hides one of these.
Priority or bulk? Direct operator or reseller chain? This is the single biggest driver of whether OTPs actually arrive.
Do the credits expire in 30 days, six months, or never? Cheap credits you cannot use are not cheap.
DLT assistance, template submission, API access, delivery callbacks, short links — included or billed separately?
When a campaign fails at 8 PM, do you reach a person, a ticket form, or nobody?
Because a single published number would be misleading. Messaging rates move with monthly volume slab, message category and route priority; WhatsApp is charged per conversation by Meta with different rates per category; voice depends on pulse and connection; project work depends entirely on scope. We quote in writing against your actual requirement instead of advertising a headline rate that nobody ends up paying.
Share your monthly volume and message type and we aim to send a written quotation the same working day. Project quotes for websites and apps need a short scoping conversation first.
Any one-time charge — DLT registration assistance, number provisioning, template design, voice-over recording — is listed as a separate line on the quotation before you pay. Nothing is added after.
Validity depends on the plan. The expiry period is stated on your quotation. We will always tell you before purchase rather than after.
Cash, Credit Card, Demand Draft, Cheque, Bank Transfer. GST invoice is issued on every transaction.
For messaging and voice, the minimum is the smallest credit pack or monthly rental for the service concerned. There is no long-term lock-in. Project work follows the milestone schedule agreed at kick-off.
Monthly message count, message type, and whether you need API access — that is usually enough for us to quote accurately.