Qualitative services, prompt delivery
Work is scoped in writing, delivered on the committed date, and checked before it reaches you. Speed without shortcuts.
About Omega Telesolutions
A Nagpur communications company that has been doing this since 2008
We help Indian businesses reach their customers by SMS, voice, WhatsApp and email — and we build the websites and apps those campaigns lead to. One accountable vendor for the whole chain.
Our story
Founded in 2008. Still answering the phone ourselves.
Omega Tele Solutions was established in 2008 in Nagpur, Maharashtra, as a specialist in bulk communications. What began with bulk mailing, voice call and bulk SMS services grew — as our clients' needs grew — into WhatsApp Business API, hosted IVR, toll-free numbers, missed call solutions, website development and mobile applications.
The reason for that expansion was simple. A client who sends order-confirmation SMS eventually wants the website that generates the order, the IVR that handles the follow-up call, and the WhatsApp template that shares the invoice. Stitching that together across three vendors is where things break. So we learned to do all of it.
We operate as a proprietorship with a small, trained team, organised department-wise so that each service area has a clear owner. Our people receive regular training on current market and compliance requirements — which in this industry changes often, particularly around TRAI regulation, DLT scrubbing rules and WhatsApp platform policy.
We are deliberately conservative about claims. We do not publish delivery-rate percentages we cannot guarantee, we do not sell contact databases, and we do not use unofficial WhatsApp senders that get client numbers banned. What we do offer is a written scope, a stated rate, and a phone number that a person answers.
What we specialise in
- Bulk SMS services — transactional, promotional, DLT-compliant
- Voice call services — voice SMS, OBD, IVR, toll-free, missed call
- Bulk mailing and email marketing services
- Official WhatsApp Business API and chat automation
- Website, e-commerce and mobile application development
2008Established
13Services
3.7/5IndiaMART rating
PAN IndiaCoverage
Why us
How we choose to operate
These are the commitments our existing clients hold us to.
Customer-centric approach
We start from what you are trying to achieve, not from the service we would prefer to sell. Sometimes that means recommending the cheaper option.
Transparent dealings
Rates, inclusions, validity and limits stated on paper before you pay. No setup surprises after the invoice.
Ethical business practices
We do not sell contact databases, use grey-market senders, or promise rankings and delivery rates nobody can guarantee.
Trained, accountable team
Operations run department-wise under professionals who receive regular training on current market and compliance requirements.
One vendor, every channel
SMS, voice, WhatsApp, email, website and app under one roof — so your enquiry form, your CRM and your campaigns actually talk to each other.
Company factsheet
Our details, in full
Everything a buyer or procurement team normally asks for, in one table.
| Company name | Omega Tele Solutions |
|---|---|
| Trading as | Omega Telesolutions |
| Year of establishment | 2008 |
| Nature of business | Retailer / Service Provider |
| Legal status of firm | Proprietorship |
| Company CEO | R. Khalatkar |
| Number of employees | Up to 10 people |
| GST registration | Registered since 2017 |
| GST number | 27ATYPK5587H1ZQ |
| Bankers | Bank of Baroda |
| Payment modes accepted | Cash, Credit Card, Demand Draft, Cheque, Bank Transfer |
| Head office | Nagpur, Maharashtra, India |
| Service coverage | Maharashtra and PAN India |
| IndiaMART profile | View verified listing |
GST number is displayed in the masked form published on our IndiaMART listing. The full number is provided on invoices and on request.
Infrastructure & operations
Organised department-wise, not person-wise
Our infrastructure is segregated into departments so no single service depends on a single individual being available.
- Messaging desk — DLT registration, header and template management, campaign scheduling and delivery reporting.
- Voice desk — IVR flow design, number provisioning, OBD campaign setup and recording management.
- Digital team — website, e-commerce and app development, hosting, SSL and maintenance.
- Client servicing — a named point of contact per account for quotations, escalations and reviews.
- Ongoing training — regular internal updates on TRAI, DLT and platform policy changes.
Leadership
The people behind Omega
Mr. Rajaram KhalatkarProprietor
Mr. Sandeep DholakiaOperations
Mr. Dhananjay KhalatkarClient Servicing
Our services
Everything we deliver
Bulk SMS Service
DLT-registered bulk SMS across India
Transactional SMS
OTPs and alerts on 24×7 delivery routes
Promotional / Awareness SMS
Campaign SMS to opted-in audiences
WhatsApp Business API
Verified WhatsApp broadcasts & chatbots
Voice SMS Service
Pre-recorded voice blasts in any language
Bulk Voice Call (OBD)
Outbound dialling with keypad response
Hosted IVR Solution
Cloud call menus and smart routing
Toll Free Number
1800 numbers your customers dial free
Missed Call Alert
Zero-cost lead capture and verification
Bulk Email & Mailing
Mass mailing with inbox-first delivery
Website Development
Static, dynamic and official websites
E-Commerce Development
Online stores with payments & shipping
Mobile App Development
Android and iOS apps for your business
FAQ
About the company
When was Omega Telesolutions established?
Omega Tele Solutions was established in 2008 in Nagpur, Maharashtra, and has been supplying bulk communication and digital services continuously since then.
Who runs the company?
It is a proprietorship led by Mr. Rajaram Khalatkar, working with Mr. Sandeep Dholakia and Mr. Dhananjay Khalatkar across operations and client servicing.
Is Omega Telesolutions GST registered?
Yes, GST registered since 2017. Our GST number is 27ATYPK5587H1ZQ and we bank with Bank of Baroda.
How large is the team?
Up to 10 people. Operations are organised department-wise so that messaging, voice and digital work each have owners rather than being handled ad hoc.
Do you work with clients outside Nagpur?
Yes. Messaging, voice, email and digital services are delivered remotely to clients across India. Nagpur and Maharashtra clients additionally get in-person meetings when useful.
Free consultation · No obligation
Want to talk to us directly?
Call during business hours, WhatsApp any time, or send your requirement by email. We reply with a written quotation, not a sales pitch.